Brillaint customer service. Speedy next day delivery.
I am living in Spain and ordered some trousers to be posted to a friends workplace so he could post to me (Dickies don't do overseas deliveries!). I put the wrong name on the delivery address and called up Dickes and left a message as it was late at night. Next morning they had already called the despatch company and changed the name before I could contact them again to ask if it had been done. Brilliant customer service for such a small order.