Security & Privacy | Online Security | DickiesStore

Safe and secure online shopping

Williamson-Dickie Europe Ltd are committed to providing a safe and secure shopping experience available online. We use secure server technology in conjunction with Streamline and Sagepay that complements Secure Socket Layering (SSL) to protect your details and assist your shopping experience.

SSL is the industry standard for encryption and enables millions of secure online transactions everyday.

 

 ICO Registered

ICO. Data Protection Registered: ZA090460

Williamson-Dickie Europe Ltd trading as DickiesStore; registered in England and Wales with company number 01757853.

REGISTERED OFFICE: Williamson-Dickie Europe Ltd, Second Avenue, Westfield Trading Estate, Midsomer Norton, Radstock, BA3 4BH.

OPERATIONS OFFICE: DickiesStore, Unit 4, High Holborn Road, Codnor Gate Industrial Estate, Ripley, DE5 3NW.

Telephone Number: 01773 514748

Privacy Policy

Williamson-Dickie Europe Ltd takes the protection of your online privacy seriously. Our Privacy Policy details how we use and protect any personal information we obtain from your use of this website. We are not responsible for the privacy practices of any website(s) which may be linked from this website, please check these separately.

We reserve the right to amend this Privacy Policy from time to time by updating this page. Please check our Privacy Policy for any changes when you revisit our website. By using the DickiesStore website you are consenting to the use of cookies outlined in this privacy policy.

Personal Information
What data do we collect:

We collect your personal information when you register, make a purchase, sign up for email offers, promotions and news or enter our competitions. Depending on which of these services you use, we may collect:

1)your name, contact information including address(es), e-mail address and telephone number

2)details of any order(s) that you place through the website, including all details we need for delivery

3)details you provide when you contact us regarding purchases made with us or for general enquiries

4)details of your visit(s) to the website and the content and/or resources that you access

If you do not use any services or do not proceed with a purchase, we will still gather all personal details entered and information about your activity on the website. This helps us to understand what parts of the website and what products you are interested in, so that we can improve our website to tailor your experience for for the future.

What we do with this information:

This will be dependant on how you engaged with our website. We may use your information:

1)for purchases from us, to process your order, collect payment, arrange delivery of your order and enable you to track you order and see your order history

2)for internal accounting and/or regulatory purposes

3)to improve and/or personalise your experience when you visit the website and/or to inform you about other products and services you might be interested in

4)for statistical analysis to assess our business performance and to improve our website, products and/or services

Who we share information with:

We do not share data with third parties except those specificed in this policy or as required by law. We may use your data for other areas of the Williamson-Dickie Europe Ltd group outside of this website.

1)We may provide data and/or statistical information (including information derived from your data) about our traffic, sales or any related website information to trustworthy third parties. This is strictly for the purpose of carrying out assessments, analysis and/or research in relation to our business, products, services and customers to assist in the development and improvement of our website, including the provision of services and products offered to you. Anything we disclose to our chosen third parties will not include personally identifying information.

2)to the police, regulators, law enforcement or other government agency where the law requires this, where appropriate to prevent or detect criminal activity, or in connection with product safety, and otherwise to relevant third parties to protect Williamson-Dickie Europe Ltd, its business, staff and customers

3)to prospective investors and/or buyers in the event that Williamson-Dickie Europe Ltd sells any section of its business and/or assets. This is so as to help ensure continuity of your customer relationship.

We have selected these companies, who we may carefully share data with:

1)Google

2)Bing

3)Optimizely

4)Crazy Egg

5)DPD

6)Royal Mail

7)Trustpilot

Regular communication:

We may occasionally contact you with updates about products, services or offers that may be relevant to you. This may include reviews of products and/or services, delivery and other products and services related to your DickiesStore order and website history.

We may contact you via telephone, mail, email or SMS, using the contact details you provide and/or update us with. By providing your details through the website, you are agreeing to this.

We may share this data with our chosen 3rd parties where relevant and/or required to provide you with relevant information. For example, we may share your contact details with our chosen courier to enable successful delivery of your order(s).

If you do not wish to receive our marketing emails please unsubscribe from the DickiesStore emails that contain an easy means for you to unsubscribe.

Security and storage of data:

Whilst we take all reasonable steps to safeguard your personal information, Williamson-Dickie Europe Ltd cannot guarantee the security of any information you provide online.

Cookies

What they are:

Cookies are tiny files that help track the use of websites and allow for the personalisation your journey. Cookies can be stored, allowing a website to tailor your experience of the site when you return again.

DickiesStore uses cookies to help you shop and/or place online orders more effectively and efficiently. We do not store personally identifiable information in our cookie data. We also use selected 3rd party suppliers to enhance your online experience and they will place cookies on your computer for use on our website too.

Cookies are perfectly safe. Almost all web browsers have cookie storing enabled as default, however, all browsers have the option of disabling cookies if you so wish. Disabling cookies on your browser will reduce your ability to shop online with most websites, including DickiesStore. We use cookies to process products in your basket and orders. Disabling your cookies will mean you cannot purchase through our website.

3rd party cookies:

Williamson-Dickie Europe Ltd carefully select partners to enhance the online experience and performance of the website. When you visit DickiesStore you may notice some cookies that aren't related directly to DickiesStore. For example, a page that contains embedded content (eg YouTube), you may be sent cookies from these websites. We have no control over the setting of these cookies and therefore suggest you check the 3rd party website(s) for information about their cookies and how to manage them.

Our business partners that may set cookies on DickiesStore can be seen below:

1)Affiliate Window

2)Criteo

3)Google

4)Facebook

Social sharing tools:

Should you choose to share DickiesStore products and/or content via social networks you may be sent cookies from these websites. We have no control over the setting of these cookies, so please check the 3rd party website(s) for information about their cookies and how to manage them.

Further information about cookies

For full information about cookies see aboutcookies.org.

Changes to the privacy policy

This privacy policy was last updated on 4th March 2016.