Extended Christmas Returns

We know many of you will be buying for Christmas and so we've extended our usual 30 day return policy. We will accept a return on any item(s) bought from November 1st 2016 through to Christmas Eve 2016 up to Friday 27th January 2017 (inclusive). Please see the information below for how to return an item, alongside terms & conditions that may apply.

Easy Free Returns

  • We want you to be completely satisfied with your Dickies workwear order. Therefore we offer a full 30 days from delivery for you to return any goods to us for exchange or refund. All we ask is that any unwanted item(s) are returned to us in a fully resalable condition, with all packaging, tags etc still intact where applicable. Please see our useful table below for FREE UK returns options:

    Return Options Charge Max Weight Limit Size Limit Service
    Collect+ FREE 10kg 60cm x 50cm x 50cm Drop your parcel at your nearest Collect+ store and keep up to date on the returns process.
    Post Office FREE 5kg 61cm x 46cm x 46cm Drop your parcel at your nearest Post Office branch and keep up to date on the returns process.
  • Report A Problem

    If there is any problem with your order or you have a faulty item to report please contact our Customer Services Team:

    Tel: 01773 514748
    Email: customerservice@dickiesstore.co.uk

  • How to Return your goods

    • Complete the simple paperwork enclosed with your order

    • Securely seal your return package with the paperwork enclosed

    • Attach the chosen return label on the outside of the parcel. Cover the original delivery label if using the same packaging

    • Collect+

      Drop your return off at your nearest participating Collect+ store or Post Office.

  • Drop your return off at your nearest participating Post Office or Collect+ store.

    *For more information regarding returns please see

    Returns Address: Dickies, Unit 4 High Holborn Road, Codnor Gate Industrial Estate, Ripley, Derbyshire, DE5 3NW, UK.