Return of Goods:

We will happily refund you, or replace any item returned to us within 14 days of receipt, in as new condition, unused and in original packaging including all labels and tags etc.

In order to keep prices realistic we do not offer free returns. Postage to cover the cost of returning goods, for exchange or refund, is therefore your responsibility. You may send your return to the address on the front of this despatch note (cut it out and use as your label). Use the lowest cost service available and we recommend that you obtain proof of postage.

Returns Address:
Returns Department
WorldWebStore
PO Box 7425
Ripley
DE5 4AT

Please clearly label all returns to ‘Returns Department'. You should also remember to complete and enclose your return slip from the back of your despatch note explaining why you are returning goods and what you would like us to do; exchange or refund? With any returns (we reserve the right not to refund any item returned that is not in new condition or after the 14 day period).

Faulty Items or Errors:

If you have received a faulty item or there is an error with your order please contact us quoting your Order Number.

Tel: 0845 838 1524 (8:30am to 4:30pm)

or

Email : orders@dickiesstore.co.uk

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