Easy Free UK Returns

  • We want you to be completely satisfied with your Dickies workwear order. Therefore we offer a full 30 days from delivery for you to return any goods to us for exchange or refund. All we ask is that any unwanted item(s) are returned to us in a fully resalable condition, with all packaging, tags etc still intact where applicable. Please see our useful table below for FREE UK returns options:

    Return Options Charge Max Weight Limit Size Limit Service
    Collect+ FREE 10kg 60cm x 50cm x 50cm Drop your parcel at your nearest Collect+ store and keep up to date on the returns process.
    Post Office FREE 5kg 61cm x 46cm x 46cm Drop your parcel at your nearest Post Office branch and keep up to date on the returns process.
  • Report A Problem

    If there is any problem with your order or you have a faulty item to report please contact our Customer Services Team:

    Tel: 01761 231454
    Email: customerservice@dickiesstore.co.uk

  • How to Return your goods

    • Complete the simple paperwork enclosed with your order

    • Securely seal your return package with the paperwork enclosed

    • Attach the chosen return label on the outside of the parcel. Cover the original delivery label if using the same packaging

    • Collect+

      Drop your return off at your nearest participating Collect+ store or Post Office.

  • Drop your return off at your nearest participating Post Office or Collect+ store.

    *For more information regarding returns please see

    Returns Address: Williamson-Dickie Europe Ltd, Second Avenue, Westfield Trading Estate, Midsomer Norton, Radstock, BA3 4BH, UK.